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Effective Date: 01/17/2024
Thank you for choosing North Georgia Solitaries as your trusted provider of Events and other products.
We want you to be completely satisfied with your purchase. Please read our refund and return
policy carefully to understand the terms and conditions for refunds, returns, and exchanges.
This policy is designed to provide clarity and ensure a positive shopping experience for you.

  1. Return/Exchange/Refund Timeline
    We offer a transparent and customer-friendly return/exchange/refund timeline. Returns or
    exchanges are accepted within 30 days from the date of purchase. Unless it is at least 45 days prior to the event registrations will be non-refundable.
    We believe this timeframe strikes a balance between allowing you sufficient time to evaluate your
    purchase while also ensuring a fair policy for the business of running the event.
  2. Acceptable Item Conditions
    To be eligible for a return or exchange, the item must be in its original condition, including all
    tags and packaging (if applicable). Please note that certain items may have specific conditions
    for return due to their nature, and these conditions will be clearly communicated on the product
    page. The Order Number of your purchase will be needed.
  3. Refund and Shipping Charges
    We understand the importance of transparent and fair refund and shipping charges. Our policy
    aims to be reasonable. There is no shipping costs if it is an event. Email confirmation will be sent.
    Replacement/Exchange: There are no items at this time that can be exchanged.
    Money Refund: We’ll return the cost of the item to the original payment method used for the
    Partial Refund: In some cases, a partial refund may be provided if only part of the order is
    Line-Item Refund: For items that are part of a larger order, we may issue a refund for the
    specific item returned.
    Gift Card: There are no gift cards.
    Store Credit: At this time we don’t offer store credit.
    For refunds, we offer the following exclusions:
    Products with Expiration Dates: Items with a limited shelf life or an expiration date.
    Hygiene-Sensitive Products: Items that have obvious wear or have come into direct contact with the body, such as used clothes, underwear, earrings, or makeup.
    Custom/Personalized Products: Items that have been specifically customized or
    personalized for the customer.
    Products Sold as Part of Sets/Bundles: Items sold as part of a set or bundle, where
    individual items may not be eligible for exchange.
  4. Items Eligible for Refund/Return/Exchange
    While we strive to accommodate such requests, please note that not all items on our website
    are eligible for exchange, refund, or return. The following categories of products are generally
    not eligible for the same:
  5. Refundable Items List
    To provide you with a clear understanding of the products that qualify for refunds, we maintain
    a list of refundable items. This list simplifies the process ensuring that you can easily identify
    items eligible for refunds.
  6. Items eligible for refund: Event registrations.
  7. Non-Refundable Items List
    We also maintain a comprehensive list of non-refundable items to ensure transparency and
    clarity. None at this time
  8. Avoiding Chargebacks
    Our comprehensive refund and return policy is designed to create a transparent and equitable
    relationship with our customers. By providing clear guidelines for refunds, we aim to empower
    you with a clear understanding of your rights.
    If you have any questions about our refund and return policy, please don’t hesitate to contact
    our customer support team at secretary@northgeorgiasolitaires.com/678-643-2366. Your satisfaction is
    our priority, and we’re here to assist you.
    Thank you for choosing North Georgia Solitaries!
    North Georgia Solitaries
    5910 Hamby Dr
    Cumming, GA 30028
    Last Updated: 11/22/2023
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